Personal Data Processing Policy

This Personal Data Processing Policy hereinafter referred to as the “Policy” defines the procedure for processing and protecting personal data provided by users hereinafter referred to as “Users” in the course of using the services provided by the provider hereinafter referred to as Bluecapy.team. Bluecapy.team undertakes to maintain the confidentiality and security of personal data in accordance with applicable legal acts.

• Personal data means any information that directly or indirectly identifies an individual User, including but not limited to: first name, last name, email address, IP address and other data.
• Personal data processing means any action or set of actions performed with personal data, including collection, recording, systematization, storage, modification, use, transfer, anonymization and deletion.
• User means an individual who uses any of the Bluecapy.team services.
• Bluecapy.team services mean digital platforms, including the website provided by Bluecapy.team.

3.1. Bluecapy.team processes Users’ personal data in accordance with the principles of lawfulness, fairness and transparency. Processing is carried out exclusively for the purposes defined in this Policy.

3.2. Users’ personal data is processed for the following purposes:

• to ensure the operation of the services;
• to provide support to Users and communicate with them;
• to fulfill contractual obligations, including the provision of paid services and delivery of goods;
• to analyze the use of the services and improve their quality;
• to conduct marketing and advertising campaigns where the User has given consent.

3.3. Bluecapy.team does not store Users’ payment instrument data on its servers. All payments are processed through third-party certified payment services.

Bluecapy.team may process the following categories of personal data:

• Identification data: first name, last name, IP address and any other identifiers provided by the User.
• Contact data: email address, telephone number and other information necessary for communication.
• Payment data: information about completed payments, including the date and time of the transaction, amount and the last four digits of the payment card.

5.1. In certain cases, Bluecapy.team may transfer Users’ personal data to third parties if this is necessary to fulfill obligations to Users or to ensure the operation of the services. Data may only be transferred to partners that comply with the required data protection standards.

6.1. Users have the right to access their personal data and to have it corrected if it is inaccurate or incomplete.

6.2. Users may withdraw their consent to the processing of personal data at any time by sending a request by email. Withdrawal of consent does not affect the lawfulness of data processing carried out before such withdrawal.

6.3. Users have the right to request the deletion of their personal data if its processing is no longer required for the purposes specified in this Policy or if there are no other lawful grounds for storing it.

6.4. In the event of a violation of Users’ rights, they may file a complaint with the data protection supervisory authority.

7.1. Users’ personal data is stored for five years, unless otherwise provided by applicable legal regulations.

7.2. Upon expiry of the storage period, personal data shall be deleted or anonymized in accordance with established procedures.

Bluecapy.team reserves the right to amend this Policy. Users will be notified of any changes through digital communication channels no later than 14 days before the changes come into effect.

For additional information or in case of any questions related to the processing of personal data, Users may contact Bluecapy.team at info@bluecapy.net.